Terms and conditions
The products, documents, and services offered by this website (collectively referred to as “the Services”) are subject to the terms and conditions listed below. By taking advantage of any services or products offered, you are signifying that you have read these terms and conditions and agree to be bound by them.
The right to modify this document at any time without notice to you is reserved.
Terms and Conditions of Trading
1.1 “Buyer” means the individual or organisation who buys or agrees to buy the Services from the Supplier
1.2 “Consumer” shall have the meaning ascribed in chapter 1 section 2 of the Consumer Rights Act 2015;
1.3 “Contract” means the contract between the Supplier and the Buyer for the provision of Services incorporating these Terms and Conditions
1.4 “Services” means the services that the Buyer agrees to buy from the Supplier;
1.6 “Terms and Conditions” means the terms and conditions for the provision of Services set out in this agreement and any special terms and conditions agreed in writing by the Supplier;
2.1 Nothing in these Terms and Conditions shall affect the Buyer’s statutory rights as a Consumer.
2.2 These Terms and Conditions shall apply to all contracts for the provision of Services by the Supplier to the Buyer and shall prevail over any other documentation or communication from the Buyer.
2.3 Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Supplier.
2.4 Any complaints should be addressed to the Supplier’s address stated in clause 1.5.
2.5 Any special conditions applying to the provision of the Services are set out in the Schedule to this agreement.
2.6 Any complaints should be sent to the address specified in section 1.5 of this agreement.
3.1 All orders for Services shall be deemed to be an offer by the Buyer to purchase Services pursuant to these Terms and Conditions and are subject to acceptance by the Supplier. The Supplier may choose not to accept an order for any reason.
3.2 When making an order through the Website, the technical steps the Buyer needs to take to complete the order process will be described. At the present time, no orders are taken through the Website and the Buyer completes the order process via email and postal mail.
4. PRICE AND PAYMENT
4.1 The price of the Services shall be that stipulated on the Website or for non-website orders shall be the latest price quoted to the Consumer. The price is inclusive of VAT where applicable.
4.2 The total purchase price, including VAT, if any, will be quoted to the Buyer in writing prior to confirming the order.
4.3 After the order is received the Supplier shall confirm by email the details, description and price for the Services together with information on the right to cancel if the Buyer is a Consumer.
4.4 Payment of the price plus VAT, if applicable, must be made within 7 days of the date of the date of the electronic or paper invoice. The Buyer is responsible for payment of all banking, money transfer and currency exchange fees.
4.5 Where applicable, if any payment is not paid on time or any payment is rejected or refused, the amount owing will be treated as overdue and the Supplier will be entitled immediately to cease or suspend the provision of the relevant Service until payment has been received.
5.1 The Supplier shall begin to perform the Services from the agreed start date of registration for the relevant programme as detailed in the written offer made to the Buyer, or for any other service, from the date agreed with the Buyer.
5.2 The Supplier shall perform the Services with reasonable skill and care. However, where applicable, the Supplier does not guarantee that the Services will be uninterrupted, secure or error-free or that any data that is generated, stored, transmitted or used via or in connection with the Services will be complete, accurate, secure, up to date, received or delivered correctly or at all. The Supplier may have to suspend the Services for repair, maintenance or improvement. If so, the Supplier will restore them as quickly as is reasonably possible.
5.3 The Services comprising academic programmes and assessment are not subject to an initial contract period and the programme fee covers all academic and assessment services required for the programme in question.
5.4 Subject to clause 5.3, either party may terminate this agreement (as regards some or all of the Services) at any time for any reason by giving to the other 30 days written notice, and any payment due remains payable and, if already paid, will be refunded.
5.5 The Supplier may terminate this agreement (as regards some or all of the Services) or suspend some or all of the Services immediately on written notice if the Buyer breaches any term of this agreement, and any payment due remains payable and, if already paid, will be non-refundable.
6. RIGHTS OF SUPPLIER
6.1 The Supplier reserves the right to periodically update fees or prices on the Website, which cannot be guaranteed for any period of time. The Supplier shall make every effort to ensure prices are correct at the point at which the Buyer places an order.
6.2 The Supplier reserves the right to withdraw the Services from the Website at any time.
6.3 The Supplier shall not be liable to anyone for withdrawing the Services from the Website or for refusing to process an order.
7. AGE OF CONSENT
7.1 Where the Services may only be purchased by persons of a certain age the Buyer will be asked when placing an order to declare that they are of the appropriate legal age to purchase the Services.
7.2 If the Supplier discovers that the Buyer is not legally entitled to order certain Services, the Supplier shall be entitled to cancel the order immediately, without notice.
The Buyer, if a Consumer, has the right to cancel the Contract within 14 days without giving any reason. The conditions, time limits and procedures for exercising the Buyer’s right to cancel are laid out in the Schedule to these Terms and Conditions together with a cancellation form, in accordance with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
9. LIMITATION OF LIABILITY
9.1 The Supplier shall not be responsible for:
9.1.1 losses that were not caused by any breach on the part of the Supplier; or
9.1.2 any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure); or
9.1.3 any indirect or consequential losses that were not foreseeable to both the Buyer and the Supplier.
9.2 The Supplier shall not be held responsible for any delay or failure to comply with its obligations under these Terms and Conditions if the delay or failure arises from any cause which is beyond its reasonable control. This condition does not affect the Buyer’s legal right to have Goods sent within a reasonable time or to receive a refund if Goods ordered cannot be supplied within a reasonable time owing to a cause beyond the Supplier’s reasonable control.
9.3 Nothing in these Terms and Conditions limits or excludes the Supplier’s responsibility for fraudulent representations made by it or for death or personal injury caused by the Supplier’s negligence or wilful misconduct.
No waiver by the Supplier (whether express or implied) in enforcing any of its rights under this agreement shall prejudice its rights to do so in the future.
11. FORCE MAJEURE
The Supplier shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire or failure of any communications, telecommunications or computer system, and the Supplier shall be entitled to a reasonable extension of its obligations.
If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.
13. CHANGES TO TERMS AND CONDITIONS
13.1 The Supplier shall be entitled to alter these Terms and Conditions at any time but this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase.
13.2 Any renewal of the Services will be subject to the Supplier’s then current Terms and Conditions.
14. GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.
Right to cancel
1. You have the right to cancel this contract within 14 days without giving any reason.
2. The cancellation period will expire after 14 days from the day of the conclusion of the contract, in the case of a service contract or a contract for the supply of digital content which is not supplied on a tangible medium.
3. To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may inform us of your decision by filling in the contact form on the Website and we will accept that decision subject to you then submitting confirmation by post, fax or email.
4. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation
5. If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
6. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
7. We will make the reimbursement without undue delay, and not later than:
- if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.
8. We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement except for postage costs.
Nature of diploma/certification courses offered by OXCEL – The Oxford Centre for Leadership
‘OXCEL – The Oxford Centre for Leadership’, and ‘OXCEL’ are trading styles of and are under sole proprietorship of Professor John Kersey. The address of OXCEL is OXCEL – The Oxford Centre for Leadership, BM Box 5581, London WC1N 3XX, United Kingdom.
OXCEL is a private United Kingdom certification body that is not within the UK state education system and cannot award degrees by law. The certification programme offered by OXCEL leads to diploma and/or certificate awards which are not degrees. In the United Kingdom, no governmental authority, recognition, licensing or accreditation is required for a private professional body to award its own diplomas or certificates and many such bodies do so. These awards are fully legal United Kingdom qualifications which are designed for independent professionals, most of whom work in the private sector and are seeking an award for professional and personal development.
The titles used by OXCEL’s diplomas are not regulated titles in the UK and there is no universally recognized standard for their content or length.
OXCEL Certifications have a history of acceptance within a wide range of business settings. However, all issues of acceptance and recognition are entirely the responsibility of the receiving party concerned. The prospective candidate should check with any third party from whom they might desire recognition to establish what their position will be before they enrol. OXCEL cannot undertake this process for enquirers.
Nature of degree courses offered by European-American University
European-American University makes overseas (non-UK) degree awards under several different legal authorities, depending on the field of the degree and the preference of the student. The University is registered as a private provider of higher education in France and incorporated as a private international university in Panama. Certain degrees in religious areas are additionally awarded under the statutory provision for religious degree-awarding institutions in the State of Florida, USA.
Degree awards of European-American University are not intended to be the equivalent of United Kingdom qualifications for any purpose (not limited to career, professional or immigration purpose), although they are not necessarily of lesser standing. The applicant further undertakes that he or she will not use any qualification awarded by the University in such a way as to create a misleading or incorrect impression that it is a United Kingdom or European Union qualification, or the incorrect impression that the holder is medically qualified or of similar standing. It is the responsibility of the prospective student to ensure that the credential they are seeking meets their present and anticipated future needs and to make enquiries of any third party from whom they might seek acceptance of their credential before enrolling.
By making application, the applicant confirms that they understand that all credentials granted by European-American University are granted on the overseas basis explained above.
Mentoring, assessment and examination may be arranged by email. Mentors, assessors and examiners may hold degrees from non-UK universities which may or may not be accredited by a government-approved body.
In making application, the applicant understands that European-American University reserves the right to make all necessary changes to student programmes and mentoring arrangements at any time. Changes may be made to the jurisdiction or location of the University and to its accreditation arrangements at any time without notice.
Validation – dual degree scheme
Three government-accredited universities in Central America have entered into validation agreements with European-American University. Under the terms of the agreements, they have agreed to accept credits and degrees from the University for the purposes of further study or the award of a reciprocal degree. An additional fee is payable for the reciprocal degree. While the majority of the University’s programmes are eligible for this scheme, some (particularly certificates, diplomas and Associate’s degrees) are excluded. Details of the validating universities are as follows:
The Universidad Panamericana (UPA) has been accredited by the Consejo Nacional de Enseñanza Superior Universitaria Privada (CONESUP) of the Ministry of Education, Costa Rica, since 7 December 1988.
The Universidad Empresarial de Costa Rica (UNEM) has been accredited by the Consejo Nacional de Enseñanza Superior Universitaria Privada (CONESUP) of the Ministry of Education, Costa Rica, since 5 November 1997.
The Universidad San Juan de la Cruz (USJDLC) has been accredited by the Consejo Nacional de Enseñanza Superior Universitaria Privada (CONESUP) of the Ministry of Education, Costa Rica, since 29 April 1996.
The credentials awarded by the above universities are not, and are not intended to be the equivalent of, United States, United Kingdom or European Union qualifications. The applicant further undertakes that he or she will not use any qualification awarded by these Universities in such a way as to create a misleading or incorrect impression that it is a United States, United Kingdom or European Union qualification, or the incorrect impression that the holder is medically qualified or of similar standing.
Services provided by us
The programme fee includes the following: accepting the application; matriculating the student onto their programme (and providing a letter to confirm this where requested); liaison with European-American University as the awarding body (where applicable); issuing correspondence relating to and confirming the student’s learning contract; issuing an invoice for fees received (where requested); assigning the student to a Mentor who will provide academic guidance; assessing all academic work and providing feedback to the student as applicable; providing any help and advice requested on a general basis, by email; issuing a letter stating completion of academic requirements upon request; issuing graduation documentation consisting usually of a certificate and supplement (the supplement may not be applicable for certain courses and may either be omitted or replaced with another document); providing advice on further study at OXCEL, European-American University or an affiliated institution, including advice and help with the dual degree validation schemes with the above listed universities, which are applicable to European-American University.
The programme fees do not include the following: the purchase or hire of books or other resource materials; attendance at Continuing Professional Development courses, seminars, lectures, conferences or similar events; the cost of printing and binding dissertations; any ancillary costs such as postage or telephone/internet contact which may be incurred during the programme; additional copies of graduation documentation (including replacement of lost documentation) or any other letter issued by OXCEL or European-American University; the supply of Apostilles. There are extra fees applicable for dual degree programmes with partner universities of European-American University.
There is no fee for application.
The assessment of all programmes is effectively continuous, and the student graduates at any time of the year when they are notified by OXCEL (and/or any validating body) that they have completed the requirements of their programme to a satisfactory level and have paid all fees due. The diploma and other graduation documents are sent by postal mail.
OXCEL and European-American University do not generally use a credit or points system, and instead requires completion of each programme according to its established syllabus for graduation. Awards made by European-American University as reciprocal or joint awards with OXCEL awards use the French VAE law which is based on the assessment of their OXCEL certificate or diploma.
We expect Mentors to return student work, having assessed and commented on it, within thirty days of receipt from the student. This is a guideline rather than an absolute requirement, and in particular circumstances a different timeline may be applicable. However, if the student’s progress is delayed unreasonably by the Mentor’s return of student work, the student’s period of study will be extended accordingly without requirement of additional fees, providing we have previously been informed of the issue.
Where a student fails an assessment, they may retake or resubmit that assessment up to two further times. Failure in an assessment will not lead to any extension of the student’s registration beyond the initial or subsequent annual periods without further fees being liable.
We cannot be held responsible for any delay caused by acts of God, the postal services, industrial action or civil disturbance in any country where the Mentor resides or where OXCEL or European-American University carry out their administration.
OXCEL will suspend or cancel the registration of a student at any time without notice, and may either debar the student from graduating or rescind a degree already awarded in the event that the student is found to have done any of the following:
- supplied false or misleading information concerning his or her credentials or biodata;
- plagiarized any academic work submitted for assessment;
- brought OXCEL or European-American University into disrepute by his or her conduct;
- published any material directed at OXCEL or European-American University or any of their teaching or administrative officers that is, in the opinion of OXCEL, libellous or defamatory;
- failed to pay the balance of any fees due, including any balance accruing from transaction costs;
- attacked our websites or computer systems or spamming;
- abusive behaviour
The decision of OXCEL in these matters shall be final.
OXCEL endeavours to resolve all complaints informally and will investigate any complaint reported via the website.
It is a legal requirement that OXCEL as a UK/EU based body must include a link to the European Union Online Dispute Resolution website which can be accessed by clicking here.